They went above and beyond Oct 31, 2023

I’m leaving this review in place of my mother, who needed some assistance with it. She just got a new furnace, and they helped her every step of the way. They listened to her, didn’t try to sell her on anything, cleaned up everything, and left it “cleaner than they found it,” and went above and beyond. They even helped her fix something that wasn’t part of the contract. Don’t hesitate to work with these guys; you won’t regret it!

Athena Levesque

The entire team is phenomenal May 31, 2026

Richardo, Matt, the entire team is phenomenal. I feel so fortunate to have found Matt and his team. They are trustworthy, responsive, very talented, and experts at their craft. On this occasion, they came out on a weekend in the pouring rain to fix an issue with an outdoor shower. They could have pushed it to a sunny, warm, dry day but instead just came out on a cold, rainy, windy spring day to address and resolve an issue my landscaper had discovered just a few days prior. It's comforting to know I have a great team that I can rely on. If you need an HVAC/plumbing mechanical company anywhere near on/off the Cape, these are the guys. Now to just try to persuade them to come to my primary residence outside of Boston.

Jeffrey Katz

Excellent Experience and Quick Response May 29, 2026

I called my (old) HVAC company for repair of my on-demand hot water system. They have an AI assistant instead of a human who answers calls. The earliest appointment was two weeks out. The AI assistant reassured me that I was a "preferred customer," but wasn't able to schedule anything sooner. I then called Monomoy Mechanical and spoke with Matt in the office, who understood the issue, reviewed the techs' locations and schedules, and scheduled an appointment for later that afternoon. Tim, the tech who came out, was experienced, knowledgeable, and an excellent communicator. He quickly diagnosed the issue. A part was in stock at the shop, and the repair was completed two days later. As a new customer, I was impressed by the quick response and professionalism of Matt and Tim. This was an excellent experience from the first call to having hot water again.

Peter Hussey

Very friendly and knowledgeable May 8, 2026

Tim was very friendly and knowledgeable, able to explain the problem with my water heater in terms I could understand.

Dorothy Gibson

On time, knowledgeable, and considerate Apr 23, 2026

Matt was on time, knowledgeable, and considerate. He was willing to work on a boiler no one else could bother with. I greatly appreciated his time and assistance.

Kim Gagliardi

Excellent service and a fine man Apr 9, 2026

Thank you. Excellent service and a fine man. Mat reviewed all concerns; he made all necessary repairs and reviewed all fixtures in both bathrooms to ensure there were no hidden mishaps. I am so relieved. No need to ever look for a new plumber. Thank you, thank you.

Marjorie Mclaughlin